This year, the theme is “Unrivaled Experiences Made Together”. Marriott has done a lot to be a greener company over the past years. All Marriott hotels around the globe have been hosting their own customer appreciation events and going out in their communities to thank their loyal customers.
The Sales and Marketing team of the Riyadh Marriott Hotel, Marriott Executive Apartments and Courtyard Riyadh Diplomatic Quarter participated in appreciation calls for their clients followed up by visits to a significant number of them along with breakfast treats. The visits were highlights of the week and appreciated by all.
“Global Customer Appreciation Week is always very special for us. It gives us the opportunity to personally thank our customers, and get engaged with them together in lot of activities.” said Mr. Muin Serhan, Cluster General Manager of Riyadh Marriott Hotel, Marriott Executive Apartments Riyadh, Riyadh Marriott Hotel Diplomatic Quarter, Courtyard by Marriott Diplomatic Quarter and Marriott Executive Apartments Riyadh Diplomatic Quarter.
In addition to the major events, the team also organized numerous activities for the whole week. Some of these events included a Customer Appreciation reception at Marriott Convention Center in Riyadh Marriott Hotel. During this event customers interacted with the entire Sales & Marketing team as well as other members of the management teams. Also a valued awards was raffled off during the event for a various Marriott hotels in the region
“Our aim is to strengthen our relationships with our clients as they are the reason for Marriott’s success. This week provides us the opportunity to thank our guests personally by devoting the entire week towards this goal” said
Mr. Moataz Eltabei, Cluster Director of Sales and Marketing for five Marriott hotels in Riyadh.
The week culminated on Wednesday Nov. 8th with activities planned at each hotel specifically for local nonprofit organizations catering to those in the community as a key core value for the company.