Strong leadership critical for Saudi Arabia’s e-Government transformation Leadership is key in ensuring Kingdom’s e-Services will soon be fully transactional through virtualisation and smart government

 Saudi Arabia’s journey to achieving virtualisation and e-Governance is making progress, and according to the latest UN e-Readiness Ranking the country has advanced significantly to 41st position worldwide out of 192 member countries.

This is largely due to leadership and support from the very top. It includes the establishment of the Saudi e-Government Program (Yesser), the creation of a national portal called Saudi (www.saudi.gov.sa), and a National Contact Centre (Amer) which provides relevant support for services offered by government agencies.

Leadership took centre stage on day two of the 4th Annual Kingdom e-Government Summit, organised by French deal facilitation group naseba and supported by Yesser. Eng Ahmed Al Khairy, Deputy Director General of Yesser; Christian Rupp, Federal Executive Secretary and Spokesperson from the Federal Chancellery of Austria; and Dr Ramazan Altinok, Chief of e-Government Advisory Group and CIO from the Prime Minister’s Office – Turkey, shared their expertise on how leadership influences and realises objectives which lead to successful e-Government implementation.

Eng Ahmed explained: “Unification is happening across the GCC due to similarities in language, culture and the way of life. A CIO committee was formulated across the region to ensure citizens can cross borders without problems. But this committee cannot solve everything — we need you [the people] to work with us to do things the way you want. The message today is you can make a difference and work together with the government to create the ultimate customer satisfaction.

Eng Ahmed appreciated the efforts of Abu Dhabi Systems & Information Centre (ADSIC) on launching smart government, allowing all government services to be available via a mobile phone. He asked all attending government officials to follow their model, just launched last week. ADSIC was represented by their Business Information Manager Khaled Al Mazrouei.

Giving a European perspective, Christian Rupp noted: “The citizen portal established by Austria was the first ePortal in the whole of Europe in 1997; designed in such a way that it is ‘technology neutral’ so that it is not limited to people using only one mode of communication, but to everyone — even people who don’t own the infrastructure.”

Saudi Arabia’s government also recognises the importance of enterprise architecture and national enterprise architecture, both of which are key elements of the National e-Government Plan led by Yesser. It comprises of elements including processes, procedures, policies, methodology, framework, standards and reference models.

This area was debated and examined by Dr Pallab Saha, Senior Research Fellow & Enterprise Architecture Evangelist from National University of Singapore; Pierdomenico Iannarelli, Regional Manager Italy & GME of Microfocus; and Eng Abdulmageed Al Ajaji, Director – ICT, Saudi Industrial Property Authority. They also highlighted the Kingdom’s achievements in enterprise architecture.

“Enterprise architecture is thought of as an IT function, but to be eventually take it to the next level we need to use it to actually communicate through each department and the entire enterprise. Enterprise architecture should be used as a planning tool to simplify complexities,” noted Eng Abdulmageed.

“The imperatives for connected government to be brought in by leaders include initiation in right areas for transformation, redefinition of enterprise architecture, harnessing the power of tackling complexity, intervening to influence complex systems to minimise unintended coherence, and addressing institutional constraints,” added Dr Pallab.

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Ranyah Siraj, a well-known Saudi jewelry designer

Ranyah Siraj, a well-known Saudi jewelry designer, presented her collection at the “Eden-True Colors” event, which was inaugurated by Jenkins, wife of the British ambassador, at Areej Art café in Riyadh recently.
Siraj is a “concept” art designer who derives her inspiration from nature. She uses over 150 kinds of unique gemstones to design her creations — opals from Mexico, butterflies from Peru, turquoise from America, shells from the Pacific, and fossils of shells and inlaid leaves. “The collection marks a new beginning as such art exhibits provide a platform to connect different cultures,” said Jenkins. “Through such events we can strengthen the foundations of the Saudi-British relations,” she added.
“The pieces really speak to you and connect to your personality. I am personally very fond of gems and jewelry. This gave me a perfect opportunity to get close to some designs that make a complete personality statement. Going through the collection, one can find a piece that definitely matches her personality,” she said.
Siraj travels around the world to collect material for her creations as her designs are all about nature. Her collection is completely outstanding with strong colored stones, big bold pieces and a good variety for people of varied tastes. The artistic dazzling rings and pendants all exude a touch of creativity.
“She frequently puts up exhibitions of her creations and has her regular clientele who keep coming back to her for more. As a proprietor, she takes care of her customers extending her personal touch,” said Hanneen from the Art and Skills Institute, Riyadh.
The event included a PowerPoint presentation by Siraj on “changing trends in jewelry over the centuries.”
“Fashion jewelry and statement jewelry are personality specific,” said Helen Raw Rees, a regular client of Siraj. “Jewelry should reflect your sense of stability and class,” she added.
Monique Nicholas of the French Embassy defined the collection as “artistic,” and said, “They surely hold a timeless appeal featuring bold colors and flamboyant styles.”
Naz Jameel who prefers to wear a one-statement piece and loves to experiment with colored jewelry said the collection offers a multitude of choice.
Zafran Iqbal of the British Council presented a history of Arabic calligraphy, its origin and importance in the Muslim world.
A sketching class by an American art professor and a workshop by Italian stylist Sabina Metta were also part of the event.

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Arabsat participates in SATCOM Africa 2013

Arab Satellite Communications Organization – Arabsat – participates in SATCOM Conference & Exhibition held in Johannesburg – South Africa during the period from 27-30 May 2013.


Eng. Khalid bin Ahmed Balkhyour President & CEO of Arabsat, stated that “Our participation in SATCOM came after Arabsat active geographically expanding at the beginning of this year as we have signed the 6th generation satellites contracts, which will provide extra massive satellite capacities covering the whole African continent and its potential market  with full in Orbit–Back up, we also have directly acquired the majority stake in the Greek Hellas-Sat Consortium Ltd (“Hellas Sat”) to expand in the European continent”.

Balkhyour added, Arabsat will showcase Badr-7 Satellite with its new payload that will create new era of convergence between Satellite communication and TV broadcasting at one Orbital position at 26° East (Hot Spot), Expected to be launched by the end 2015 covering the EMEA and Central Asia regions. Balkhyour also added “We are currently working with a number of countries in the Middle East and the African continent on important & strategic projects and partnerships that will be announced soon within Arabsat strategic plans to fill in all its orbital locations and launch more satellites.”

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For postpaid and prepaid STC provides its customers with various bundles in the summer vacation

STC provides its customers with many advantages and privileges, while roaming outside Saudi Arabia during the end of year holidays,through best data roaming bundles that cover internet browsing and BlackBerry chatting. These bundles are renewable and multiple subscriptions are allowed to account for the need of bigger volume of data during travel for both postpaid and prepaid lines. The offer starts from one Saudi Riyal per hour in more than 40 counties all over the world on the favorite networks and is offered through the strategic partnership with roaming partners in those countries. The list of operators can be obtained by sending the code 6350 in a text message to 902 and the customer would receive names and operators and countries.

Customers can choose between the special daily bundle that offers 100 megabytes against SAR 24 daily, the weekly I Gigabyte against SAR 99 or monthly bundle that offers 2 gigabytes against SAR 250. The list of data packages could be obtained by sending the code 6339 in a text message to 902 and the customer will receive a message containing the bundles, their prices and subscription code of each bundle.

STC also provides voice bundles (calls + messages) by which it offers customers discounts of up to 80% on incoming voice call and SMS messages during international roaming. Detailed information on these bundles and their activation codes could be obtained by sending the code 6345in SMS message to 902 at no cost.

It is to be noted that STC is the sole operator who enables its customers tocontact 902 call center at no cost during roaming.

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Kingdom Human Asset Management Summit opens in Riyadh, Kingdom of Saudi Arabia

Fleming Gulf’s inaugural Kingdom Human Asset Management Summit was officially opened today at the Novotel Riyadh Al Anoud where over 60 participants gathered to gain insights and leverage the knowledge of breakthrough HR strategies and solutions that are driving the development of HR function in a highly dynamic and robust market. This summit aims at addressing the new roles HR is taking on, from building competitive advantage to developing and retaining talent management & building diverse teams. HR professionals from across the region are attending to learn about current best practices and inspiring case studies which will guide them to re-align their strategy with the evolving corporate strategy.

The 2 day summit that will take place between 28 & 29 May, will host industry leaders such as Dr. Edrward Shelton from Competency Consultant, Saudi Aramco, Thamer Shaker from NESMA Holding Co, Mahmoud M. Alturkistani from The National Commercial Bank, Abdallah Al Slaim from BAE Systems, Eng Saalem S Baabdullah from Saudi Arabian Airlines, to name a few, orate on HR success in their organizations in the midst of trying times in the current market scenario. Presentations, panel discussions and case studies that will feature across all 2 days include – Innovating strategies: Kingdom‘s HR development, driving organizational effectiveness, developing the young Saudi nationals mindset for private sector culture, the shift from traditional to the contemporary: the required approach to engage today’s human resource, controlling attrition in the view of Saudization and transferring local talents from traditional to non-traditional jobs – Creating a “Career Basket” within a diversified group.

Sponsors of the summit: FranklinCovey Middle East, Protential Human Capital Development, MEGA Training and PA Consulting Groupwill showcase their solutions being implemented successfully across the globe and concluding the summit on Day 2 will betwo exclusive workshops on “ A sustainable nationalization strategy” and “Talent management ” which will be conducted by Carel Oberholzer, Director, Organization Design & HR Strategy, HR – Organization Development from MA‘ADEN and Satish Kini, Business Unit Manager from Business Ventures Division NESMA group respectively.

Not to be missed, these workshops will throw light on the importance for any company in the Kingdom to have its own Saudization strategy. These workshops shall endeavor to cover a framework for clear Saudization strategy which will enable local companies to work towards getting into the preferred zone in the Ministry of Labor‘s Nationalization Program (Netaqat). While strategy plays an important role, an implementation plan to roll out the process in line with company’s growth objectives is of vital importance.

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Citizens are first priority for Saudi Arabia’s e-Government services Yesser Director General, Eng Ali Bin Saleh Soma, delivers opening address and highlights future plans for Kingdom’s e-Government program

The biggest mistake an e-services provider can make is to allow technological capabilities alone to determine the design and usability of their online services. This is a mistake Saudi Arabia won’€™t be making for the development and implementation of the next phase of e-Government services; as they are putting their people first in an attempt to understand and measure the services their citizens are willing to use.

Yesser, the country’s e-Government program is prioritising end user experience, and to expedite implementation they are supporting the 4th Annual Kingdom e-Government Summit, organised by French deal facilitation group naseba. The two-day summit is taking place in Riyadh.

Yesser’s Director General, Eng Ali Bin Saleh Soma, delivered an insightful opening address yesterday, confirming: “Enterprise architecture and virtualisation are the main focus in our 2nd National Action Plan — these will play a key role in e-transformation. To assist government authorities in e-transformation, Yesser has yearly reviews of each agency and provides a report to senior management so they know their strengths and weaknesses”

A citizen centric e-Government plan is crucial to ensure the high usage of e-services by the community. Above all it will lead the country towards a smarter and more sustainable future, in terms of accessibility of government services, efficiency, cost effectiveness — and with many services digitally based — it will have a positive effect on the environment through a reduction in the need for paper.

This important topic was covered in depth during a panel discussion featuring Amer Zein El Abdin, VP – Business Development, WITS; Dr Jarallah Al Ghamdi, Vice Minister and CIO Ministry of Education; Eng Anas Al Solai , Deputy Director &€“ ICT for Saudi Commission for Tourism and Antiquities; and Eng Saleh Al Awaji, Deputy Director General of Department of Zakat and Income Tax.

“At times end user experience is misunderstood as only improving the graphical interface — in reality end user experience means the response time is good, the downtime is not too long and the correction in down time is fast and indeed the ease of the interface and navigation also play a role,” explained Dr Jarallah.

Eng Saleh highlighted the Department of Zakat & Income Tax’s experiences: “€œSeven years ago we developed our first e-Service and today the Department of Zakat & Income Tax receives more than 99% of its payments through SADAD, which is almost equal to US$ 6.13 billion.”

El Abdin concluded by saying: “Getting the feedback from experts — as well as from customers — is really important for end user experience. A lot of organisations in the Kingdom are utilising twitter to get feedback, which works well for this twitter-active country. Sentimental analysis is a little tricky to implement, but surely this is something that will have to be brought into all organisations in the near future.”

 

 

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Ahmed Bukhatir Latest Work A touching video supports Humanitarian aspects

The prominent international Emirati artist Ahmed Bukhatir has just produced a short touching movie, where he expresses the humanitarian aspect in poverty and starving children; presenting remedies and means in resolving the phenomenon.

Bukhatir is considered one of the first singers around the world that shed the light on humanitarian causes using a promo. The Emirati artist tries to deliver the message of peace and help by raising awareness about it in the world through this kind of work that addresses the whole world’s conscience. The video was executed in the United Arab Emirates – Dubai and with the participation of a big working team with great potentials. It was managed and supervised by Fadi Tolbi and directed by Ahmed Abdulraziq.

There will be upcoming productions similar to the above mentioned, due to the great message it reveals and the novel constructive ideas promoted in the movie. It has also been published in English for the message to be reached world wide.  

To watch the video:http://www.youtube.com/watch?v=fvd9y0XOywM

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FY 2012/13 Alstom achieves a solid commercial and operational performance and free cash flow turns positive

Between 1 April 2012 and 31 March 2013, Alstom booked €23.8 billion of orders, up 10% compared to last year. As announced, the group achieved a strong level of orders in the fourth quarter at €6.6 billion, leading to a book-to-bill above for the 10th consecutive quarter. Sales, at €20.3 billion, showed a 2% growth compared to last year. Income from operations amounted to €1,463 million, reaching a 7.2% operating margin, up 10bp compared to the same period last year. The net result increased by 10% from €732 million in 2011/12 to €802 million. The free cash flow turned positive to €408 million in fiscal year 2012/13. In 2012/13, the Group delivered a solid commercial performance, illustrated by a book-tobill ratio above 1 for every quarter of the fiscal year. Sales were up despite lower milestones recognition in Renewable and clients slowing down some projects in Grid. The operating margin has improved compared to the last fiscal year, thanks notably to sound contract execution and cost optimisation. Free cash flow has clearly turned positive after two years of negative figures. Our long-term prospects remain solid, driven by attractive fundamentals for all our end-markets. However, our short-term performance is expected to be impacted by lower volumes than anticipated due to a more challenging environment. In this context, we now expect sales to grow organically at a low single digit, operating margin to stay stable in 2013/14 and then gradually increase over the next two to three years to around 8%. Cash generation remains a top priority and we continue to anticipate a ALSTOM Communication positive free cash flow year after year over this period”, said Patrick Kron, Alstom’s Chairman and Chief Executive Officer. A solid commercial performance During fiscal year 2012/13, Alstom registered €23.8 billion of orders, up 10% compared to last year. Commercial activity remained robust in emerging countries which accounted for nearly half of total orders. Transport was particularly successful in Europe. On 31 March 2013, the backlog amounted to €53 billion, up 7% and representing 31 months of sales. Thermal Power won major contracts across its businesses. In particular, it booked 12 gas turbines in China, UK, Jordan, Israel and Thailand where it sold its first two upgraded GT26 gas turbines. The group nearly doubled its GW share compared to the level booked in 2011/12, increasing from 2.8 GW to 5 GW, thanks to the higher number of GT26 sold. The group was also active in steam with several turbine islands sold in Saudi Arabia (Heavy Fuel Oil), India and in Egypt. Thermal Power benefited from a strong activity in environmental control systems as well as in retrofit and service. Renewable Power was particularly active in Wind in 2012/13, notably in Brazil. Three key contracts were signed in Hydro in Ethiopia, Columbia and Brazil, allowing the Sector to maintain a strong market share. Over the period, Grid booked a record level of order intake with two major High Voltage Direct Current projects in India (800 kV) and Germany (Offshore) as well as the usual flow of small and medium orders worldwide. Transport achieved its strongest commercial year since 2009/10. Successes were registered in Western Europe with notably regional trains in Germany, Italy and Sweden, high-speed trains in Switzerland, suburban trains and metros in France as well as a signalling system in the Netherlands. Outside Europe, the group also signed key contracts including metros in Brazil, light-rail vehicles in Canada and a maintenance contract in Kazakhstan. A gradual recovery of sales and operating incomeIn 2012/13, the Group’s sales stood at €20.3 billion, up 2% compared to last year. This increase was driven by Thermal Power (up 5%) and Transport (up 6%), both of which recovered from last year’s trough. Sales in Renewable Power were down 11%, impacted, in the first half, by much lower revenues for large hydro contracts in execution in Latin America. Grid’s revenues decreased by 5% with customers slowing down some projects, notably in India. In fiscal year 2012/13, income from operations amounted  €1,463 million, versus €1,406 million in the previous year. The Group’s operating margin improved by 10bp to 7.2%. The operating margin in Thermal Power progressed further from 9.7% in 2011/12 to ALSTOM Communication 10.4%, benefiting from higher volumes and actions on costs. Renewable Power’s operating margin reached a low point at 4.9%, from 7.4% in 2011/12, affected by a low level of sales, price erosion in wind and a negative impact of the first Brazilian wind contracts. The operating margin in Grid remained stable at 6.2%, thanks to sound execution and cost optimisation despite lower volumes and trading of some orders with low margins. Transport’s operating margin continued to recover at 5.4% thanks to volume increase and efforts on costs. Net profit amounted to €802 million, up 10% compared to last year. This figure included €137 million of restructuring costs, mainly on Grid and Renewable Power, as well as a positive contribution from Transmashholding (€68 million compared to €32 million in 2011/12). Free cash flow turnaround confirmed The free cash flow turned positive at €408 million in fiscal year 2012/13 supported by efficient working capital management and despite the low level of EPC contracts impacting customers’ advance payments. Compared to last year, free cash flow generation improved by almost a billion euros. On 1 October 2012, the Group launched a €350 million share capital increase through an accelerated book building. On 4 October 2012, Alstom launched a new bond issuance of €350 million, bearing an annual coupon of 2.25% and maturing in October 2017. Equity increased over the period, standing at €5,104 million at 31 March 2013 from €4,434 million at 31 March 2012, after taking into account the capital increase, pension adjustments and the payment of the dividend. At 31 March 2013, net debt stood at €2,342 million compared to €2,492 million at 31 March 2012. This reduction mainly resulted from the capital increase and the positive free cash flow partly offset by the payment of the dividend for 2011/12 and some financial investments. With a gross cash in hands of €2.2 billion at the end of March 2013, an undrawn credit line of €1.35 billion as well as a schedule of gradual repayment of the debt starting in September 2014, the Group’s balance sheet remains strong. Increased dividend per share proposed to the next AGM The Board of Directors has decided to propose a dividend of €0.84 per share at the next Annual General Meeting to be held on 2 July 2013, up 5% compared to last year. It corresponds to a stable pay-out ratio of 32%. If approved, the dividend will be distributed on 9 July 2013. ALSTOM Communication Sustained Research & Development and Capital Expenditures for future growth During the fiscal year 2012/13, Alstom continued to invest in research & development (R&D) and capital expenditures (capex) to reinforce its presence in dynamic markets and pursued its policy of partnerships and selective acquisitions. R&D expenses increased to €737 million in fiscal year 2012/13. Among a number of substantial developments, Thermal Power continued its focus on gas turbines aiming at offering higher output, better efficiency and increased flexibility. Renewable Power installed its first 1 MW Tidal turbine prototype in Scotland. Grid developed the world’s fastest HVDC circuit breaker. Lastly, Transport launched its light rail vehicle for the North American market (Citadis Spirit). At €505 million, capex remained at a sustained level, the four Sectors pursuing their investments to develop their capacities, particularly in emerging markets, and to modernise their industrial footprint. Renewable Power acquired the wholly-owned subsidiary of Rolls-Royce, Tidal Generation Ltd (TGL), strengthening its portfolio of marine products and technologies. TGL is at the forefront of the design, development and manufacture of tidal stream turbines which capture and convert the energy of tidal streams to generate electrical power. Alstom invested an additional US$40 million in the American company BrightSource Energy Inc. to reinforce its partnership with this pioneering solar power company, a leader in the concentrated solar thermal tower technology. Since its initial investment in 2010, Alstom has progressively increased its participation and now holds above 20% of the capital. In September 2012, Grid signed a memorandum of understanding with Toshiba Corporation to develop cooperation on smart grid, more specifically on systems supporting wide-scale integration of renewable energy sources into the grid. Updated guidance The markets on which the Group operates show unchanged solid long-term prospects, driven by attractive fundamentals for all end-markets and Alstom confirms its strategic targets based on profitable growth and operational excellence. However, over the last twelve months, economic conditions have further deteriorated whilst the competitive environment has remained challenging. These two headwinds should impact the future short-term performance, mitigated by action on costs through operational efficiency and footprint optimisation. In this context, sales are expected to grow at a low single digit on an organic basis, operating margin to stay stable in 2013/14 and then gradually increase to around 8% over the next two to three years. Cash generation remains a key focus and free cash flow should be positive year after year over this period. ALSTOM Communication The management report and the consolidated financial statements, as approved by the Board of Directors, in its meeting held on 6 May 2013, are available on Alstom’s website at www.alstom.com. The accounts have been audited and certified. In accordance with AFEP-MEDEF recommendations, information related to the remuneration of Alstom‘s Executive Officer is available on Alstom’s website: www.alstom.com, under About/Corporate Governance/Remuneration of the Executive Officer.

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Taiwan participated in Saudi International Energy Show‏

Taiwan Bussiness Group, Aqua Winner International Corp.
participated in Saudi International Energy Show, was held at Riyadh Exhibition Center during May 26-29,2013.
Aqua Corp,Taiwanese Factory, producing high Technology and Energy Saving Water Filter Machine and specializing in Sea Water desalination engagement.
The Saudi Energy Show have more than 150 stands, Companies or Factories coming from Saudi Arabia, Oman, Emirates, Egypt, Canada, India,China, Taiwan, German, Finland, Romania,totally 20 countries.
Amb. Lin Jinn Jong,Taiwan Ambassador was invited to visit the Saudi International Energy Show on May 26.
Amb Lin also promoted Taiwanese modern products to Sadi bussinessmen and all visitors at Riyadh Exhibition Center.

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National treasure: Bright future for Saudi Arabia’s tourism sector which could also boost localisation On behalf of HRH Prince Sultan bin Salman, President of Saudi Commission for Tourism & Antiquities, Dr Salah Al Bukhayyet, SCTA Vice President – Investments, outlines plans for the tourism sector. Explains it can also help country achieve Saudisation

Amongst our national goals and tourism development strategies are critical ones such as: supporting domestic tourism, limiting the financial leakage of external tourism, developing tourist investments inside the Kingdom, and accomplishing the most important and ultimate goal of Saudisation,” explained Dr Salah Al Bukhayyet, Vice President – Investments of Saudi Commission for Tourism & Antiquities (SCTA).

“Saudi people are historically known for their generosity, so we are speaking about a community which is used to hosting visitors and serving them in the best way. Governmental organisation for the hospitality sector started 30 years ago,” he added.

Dr Salah Al Bukhayyet was speaking at the start of the 5th Annual Kingdom Hotel Expansion Summit, which opened yesterday at the InterContinental Hotel Riyadh. HRH revealed the extent of the progress made by the SCTA programme – now in its third year – which is driving tourism across the country. He also outlined His thoughts for the progress of the tourism sector in Saudi Arabia over the next three to five years, where as many as 38,000 housing units and 50,000 rooms are expected to be added.

Organised by French deal facilitation group naseba, the annual summit is the only platform bringing together diverse stakeholders from the hospitality sector, including owners, operators, government authorities, designers, architects and global solution providers. With almost 100 new properties under construction in Saudi Arabia — the largest in the GCC — this is an important time for the Kingdom, and ensuring this growth is sustainable is vital.

A key discussion today will outline the macro-economic viewpoint of new developments in Saudi Arabia’s hotel sector. It features expert panellists Yazan Al Shouly, Associate Director – Acquisitions and Development, Starwood Hotels and Resorts; Ronald Egelman, Director of Development, Middle East & Africa, InterContinental Hotels Group; and Khalid Anib, Managing Director – Hospitality, Al Hokair Group — all of whom have first-hand expertise of investing, expanding and managing hotels.

The summit is also timely given last week’s announcement by InterContinental Hotel Group (the largest international hotel group in the world) of the signing of an agreement with Dyafah Al Mutahida LLC to open a 200-key Staybridge Suites property in Jeddah. This will be the first Staybridge Suites property, offering an extended stay experience, in Saudi Arabia.

“Saudi Arabia is currently a really strong market and perhaps the most unique in the world. With more than 100 new hotel projects in development across Kingdom, we are excited to have the support of the Saudi Commission of Tourism and Antiquities for this initiative, which aims to help further drive the hospitality sector,” explained Fabien Faure, naseba Managing Director.

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