New VMware Research: The Digital Workspace Revolution is Employee-Driven Empowered employees in Saudi Arabia are almost 5 times more likely to report gains in personal productivity Majority of CIOs across EMEA (87 percent) believe that revenue can increase by more than five percent over three years when employees are empowered

Posted on January 25, 2018 by مشرف

VMware, Inc. (NYSE: VMW), a global leader in cloud infrastructure and business mobility, today unveiled its annual report into the state of digital workspace technologies and their impact on businesses, which reveals that in Saudi Arabia, empowered employees,  those who are granted greater access to the applications they prefer and need to do their job, are almost 5 times more likely to report gains in their productivity and spending 19 percent less time on manual processes.

The research, conducted in association with Forbes Insights in September 2017 amongst 2,158 CIOs and end-users of businesses across 16 countries around the world (including 1,107 in 10 countries in EMEA), highlights how CIOs are recognising the performance power of digital technologies and applications in the hands of their employees. These empowered employees in Saudi Arabia specifically, say they twice as likely to say applications are very important in accelerating decision making compared to traditional* employees (100 percent to 50 percent).

This empowerment, according to the findings, has a direct influence on the performance of the business; with the majority of all CIOs in EMEA (89 percent) believing that revenue can increase by five percent over three years when employees are empowered.

It is also enabling employees in Saudi Arabia to increase collaboration across the workforce (an increase by 14 percent against traditional employees) and, in a clear sign that they are at the heart of this app-centric digital revolution, are procuring their own applications to use at work – in EMEA, one in five business apps being brought to the company by the employee themselves.

“Across the EMEA region, and especially in the Kingdom of Saudi Arabia, one of the most profound business shifts has been employees using enterprise applications to perform their roles smartly,” comments Henri van der Vaeren, Vice President, Southern Europe, Middle East, and Africa, VMware. “Saudi organizations that empower employees are outpacing the average EMEA organization in terms of accelerated decision-making, increased productivity, and reduced time spent on manual processes.”

Cabin staff of Lufthansa Cargo, a wholly-owned subsidiary of Deutsche Lufthansa AG and international air cargo company, use an electronic flight bag (EFB) system when on board planes, giving them fast and easy access to aeronautical charts, airport information, route information, weather reports, and much more. “The mobile devices enable us to quickly provide employees with updates, new apps and new approaches, saving the company money,” said Sven Gartz, Captain and Head of Flight Ops IT. at Lufthansa Cargo.

Cultural change required Giving employees access to highly accessible employee-centric applications, used for knowledge sharing, collaborating with colleagues, or project management is essential to effective and successful digital transformation. Only with this powerful combination of employee initiative and management trust, will organisations be able to create a culture where digital transformation starts to have a real impact on the business.

In Saudi Arabia, empowered employees are just as likely to rate their employers as leaders in digital transformation compared to other employees (29 percent vs. 30 percent), and are almost five times more likely to report that their company has been made a more desirable place to work (71 percent to 15 percent).

“Employees across the Kingdom of Saudi Arabia are well-connected, but often organizations are not providing them with the right applications at the right time to perform their job more effectively,” said Ahmed Auda, Managing Director – Middle East and North Africa, VMware. “As Saudi organizations look to digitally transform, in line with Saudi Vision 2030, CIOs need to enable employees with business applications that can make them more effective, collaborative, and happier. These applications need to be secure, adaptable to changing business needs, and scalable.”

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